Privacy Policy
How we collect, use, and protect your information when you engage with Aevum Vector.
Information We Collect
Contact Information
Name, email address, phone number, and company details provided through our diagnostic form, contact forms, or direct communications.
Business Information
Industry type, team size, workflow challenges, budget ranges, and technical requirements shared during our discovery process.
Technical Data
Website usage analytics, IP addresses, browser type, and device information collected through standard web technologies.
Project Data
System configurations, integration requirements, and workflow documentation gathered during active engagements.
How We Use Your Information
Service Delivery
To design, build, and support custom software solutions tailored to your business workflows. This includes system analysis, development, testing, and ongoing maintenance.
Communication
To respond to inquiries, provide project updates, schedule meetings, and deliver support during and after implementation.
Business Operations
To process payments, generate invoices, maintain client records, and fulfill legal and regulatory requirements.
Service Improvement
To analyze engagement patterns, identify common workflow challenges, and improve our methodologies (always with anonymized data).
Information Sharing & Disclosure
No Third-Party Sales
We never sell, rent, or trade your personal information to third parties for marketing or any other commercial purposes.
Service Providers
Limited sharing with trusted vendors (hosting, email, payment processing) under strict confidentiality agreements.
Legal Requirements
Information may be disclosed when required by law, court order, or to protect our rights and safety.
Business Transfers
In the event of a merger or acquisition, your information may be transferred with advance notice and continued protection.
Your Data Rights
Access & Portability
Request a copy of all personal information we hold about you in a machine-readable format. We'll provide this within 30 days of your request.
Correction & Updates
Update or correct any inaccurate personal information. We'll verify and process changes within 10 business days.
Deletion
Request deletion of your personal information, subject to legal and contractual obligations for completed projects.
Data Retention
Contact information retained for 3 years after last interaction. Project data retained per contract terms, typically 2-7 years for business records.
Questions About Privacy?
For privacy-related questions, data requests, or concerns about how we handle your information:
Email: privacy@aevumvector.com
Response time: Within 3 business days
Data requests: Processed within 30 days
For security incidents, please use our security contact methods.